Terms & Conditions
Tropic is owned by Kristin Amy Dyer and Bjarni Thor Olafsson
We accept only bank transfers at this point but will offer more payment gateways in the near future.
We ship orders worldwide with Posten.
Packages take from 3-5 days to deliver, depending on your location. If your order isn’t with you within 7 days, please contact us.
The standard shipping cost is 79.- If the order is over 2kg and bigger than 90×90 then we have to recalculate.
As of right now, we only sell and ship to these countries: Norway, Sweden, Denmark, Finland, Iceland, United Kingdom, Ireland, Belgium, Netherlands, France, Germany, The United States and Canada.
It’s very important to us that our customers are happy with their products and therefore you are able to return your product(s) within 14 days of purchase if you have a receipt or other evidence of purchase. The product(s) also need to be in the same packaging and condition as they were when they were shipped and of course not been used.
When returning a product you will be refunded the same price you paid, unless the item is for sale then the sale price will be refunded.
We refund products within 10 days after return but keep in mind that shipping cost is non-refundable.
If you receive a flawed product or a product turns out to be flawed within two weeks of use, then you will get a new product or a refund if that is desired. We will of course cover all extra shipping expenses.
We have never and will never sell your data to any third-party under any condition. However we do employ third-party companies and individuals to perform tasks assigned to them on our behalf to get your purchase to you, such as payment service providers, warehouses, order packers and delivery companies. These third parties are obligated not to disclose or use the information for any other purpose.
LAW & VENUE
Tropic reserves the right to cancel orders, e.g. due to incorrect price information or discontinuation of product types without notice. The right to confirm orders by telephone is reserved.